Returns & Refunds policy

There are NO refunds on digital downloads or courses!

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions/ Non-returnable Items

Certain types of items cannot be returned, such as custom products (special orders or personalized items).

Course Exchanges

Unfortunately we can not change the course for you after payment is rendered.

Discount Codes

You must apply discount codes at time of checkout. If you forget to apply discount code, we can not alter your amount to reflect the discount. Kraftsbydee reserves the right to modify or cancel the promotion at any time without notice. Sales tax and shipping & handling do not qualify for discount. No rain checks issued. Other restrictions may apply.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail smith_demetria@rocketmail.com